Firstly, Voice over Internet Protocol or VoIP is a technology that allows you to make phone calls using an internet connection. Think of Skype or a WhatsApp call, those are VoIP services.

Call waiting, call queuing, call monitoring, auto-attendant, instant video calling, and voicemail-to-email, are some of the features found on a VoIP phone.

If you are not sold yet, here are further reasons why you should get VoIP:

Mobility

With VoIP, there is no need for physical lines. You can treat your smartphone, tablet or, laptop as an office extension to make and receive business calls.

Lower costs

    There is no separate cost for phone calls with VoIP services. You only pay for your monthly data subscription and once you are connected, you can receive and make VoIP calls. Some VoIP providers, like Afrihost, even offer free calls to other VoIP numbers that are on the same network.

    Supports Multitasking

      VoIP allows the sending of documents, images and videos all while you're on a voice call. You're also able to pick up voicemails that have been automatically converted to text and can be sent to your email.

      Conference calling made easier

        You're not limited to the number of participants you can add to a conference call with VoIP services. This comes at no extra cost as the feature is already built into the VoIP system.

        Security

          Your VoIP provider will be responsible for protecting their network, so you don't have to worry about your business being at any security risk.

          Ready to get started with VoIP?

          All you need is a solid and reliable internet connection (such as Fixed LTE or Fibre) to enjoy the benefits of VoIP technology.

          Send us your thoughts on the comments section or on any of our social media platforms.

          MN

          Article by
          Modiegi N

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