Tech Tips

The Beginner’s Guide to DSL (ADSL/VDSL) Internet

Although DSL is no longer the best internet solution available, it’s still a great solution in areas where both Fibre and Fixed Wireless coverage is limited or unavailable.  

Higher speeds are available via VDSL packages making it a viable option. The only caveat is that a Telkom phone line is required. But don’t let that deter you from considering DSL. Let’s examine the basics of DSL. 

What is DSL? 

The DSL (Digital subscriber line) family includes VDSL (Very-high-bit-rate digital subscriber line) and ADSL (Asymmetric digital subscriber line). DSL technology transmits data via copper-based telephone line networks and is mostly used for internet-based technology. 

What’s needed to get DSL? 

  • One of our Afrihost DSL data packages/bundles. We suggest our Capped or Uncapped DSL bundles.  

Check that you have coverage 

Before signing up, please make sure that you have coverage. This is only applicable if you’re a new DSL user and don’t have an existing phone line.  

Check your coverage on the Telkom Coverage Map or alternatively phone Telkom at 10210. 

What DSL speed should I select? 

Once you’ve done the above, move on to determining what is the right DSL package for you. We recommend using our interactive Broadband Speed Selector to determine the best speed for you. 

How to sign up for DSL 

Signing up for a DSL line via 

Signing up for a DSL line via ClientZone 

Signing up for a data package 

Migrating your DSL line 

If you have an existing DSL line, you’ll need to migrate your line to Afrihost. This requires a few steps: 

  • Firstly, log into your Telkom profile at and click the Login button in the top right corner. 
  • Following this, select services. Once logged into your profile, select the Manage Accounts option, then click Cancel. You’ll need to fill in the required fields.  
  • Now upload your documents.  If necessary, you may need to upload supporting documents. You will then be required to accept the Terms and Conditions. Finally, click Submit. 
  • Please check out this link for some important notes related to migrating your DSL line. 

Setup your DSL router connection 

Finally, you can set up your DSL connection with these steps: 

  • Open your internet browser. 
  • Log into your router using its IP address located at the bottom of the router or in its manual.  
  • You’ll be asked to enter your username and password, located on the underside of your router. 
  • Following this, you’ll be able to set up your connection using the settings located here.  
  • Eventually, you can enter your DSL username and password available via email or ClientZone
  • Finally, save your settings and restart the router. After restarting your router, make sure you’ve established a connection via either an ethernet cable or WiFi. You can then conduct a speedtest to check your connection’s quality.  

In no time at all, you should be surfing the world wide web. Now you can experience pure internet joy on your DSL connection.  

If you need further assistance with your DSL connection, look at the Help Centre and Afrihost Answers broadband video tutorials for more guidance. Don’t forget to leave your feedback in the comments section below or our social posts. We always love to hear back from you!