Let me set the scene for you. It was a Friday night and I decided to reactivate my Netflix account. I got my favourite snacks and prepared for a night of binge-watching. After 2 hours of Netflix binging, I was suddenly disconnected. I went from enjoying my favourite show to absolute anger. I
Our main support channels used to be either via phone call or email, but no one likes waiting in a queue. Our vision is to help our clients quickly, easily and effectively when they need answers to the challenges they face. This is why we introduced alternative support channels like Live Chat,